Spinsvilla has been one of the most trusted platforms for users when it comes to online casino reviews. Our experts have been delivering well-curated casino reviews for years.
All reviews by our team of experts are backed by deep research taking multiple parameters into account. With online casinos booming across the globe, it becomes hard for players to choose the best one according to their needs.
That’s where experts at Spinsvilla come into the picture. In this article, we have explained the detailed process behind reviewing and rating an online casino on Spinsvilla.
What makes us different from other casino review websites on the internet?
Our casino reviews are a bit different from the majority available on the internet. We always try to provide our users with an unbiased and in-depth review. Instead of collecting information from online sources, our team prefers to perform full hands on the app or website for days before coming onto a conclusion.
Here are certain basic factors we consider for our reviews:
- Size of the casino
- Players testimonials
- Good and bad things about the casino.
- Welcome Bonus offered
- Sign up and Login Process
- Available Deposit Methods
- Withdrawal Methods and Process
- Deposit and Withdrawal Limit
- Licencing Authority and Safety index
- Casino Games offered
Now that you’re aware of some basic factors we take into account before rating and reviewing any casino brand. Check out the parameters:-
#1. Security and Licensing
License from a Trusted Legal Regulatory
The most basic step ahead of considering any online casino brand is to check if they possess a license from a legitimate licensing body or not. Online casinos must display a license from a legitimate licensing body on their website. Possession of a license means that a casino can operate legally and will not pose any legal boundations to the user in their geographical location in the future. Some of the major trusted authorities we look for include the following:
1. UK Gambling Commission,
2. Malta Gaming Authority,
3. Kahnawake Gaming Commission or at least have a
4. Curacao Gaming License
Apart from licensing, a casino should also display evidence that they are regulated for security and fairness by a reputable independent authority, such as eCOGRA. If we cannot find this then our team conducts thorough testing of available games multiple times for checking the fairness index.
SSL Encryption
Security is also a major concern for users when their data is being exchanged with the casino. An SSL Encryption certificate on the website ensures that the player’s credentials are safe. We specifically look for a valid SSL encryption certificate on the casino websites we review.
#2. Games and Software Providers
Variety of Games
Our team tries out a few titles with real money to find out the best ones in order to recommend it to the players. A good casino must have a good mix of slots, table games such as blackjack, roulette, baccarat and poker, live dealer, and bingo/keno games. Many players also like to see many variants of popular games to be available on the casino website.
Practice for Free
Free games allow users to test new games or practice their strategies without the risk of real money involved. Newbies always love some free games to get to know about the casino games before putting in actual money. We try out some free games ourselves to ensure quality and variety.
Game Developers
Casinos are distinguished by the software they use, and the best will source their games from top software providers such as Evolution Gaming, Betsoft, NetEnt, Playtech, or Microgaming. The best software providers are known to offer seamless graphics, high-quality sound, and exciting animations amongst other impressive features.
Progressive Jackpots
Progressive Jackpots are the most preferred by serious slot fans as they provide the greatest payouts of all casino games. A good casino website always features some great jackpot catalogues for its users. The big names we look out for are Mega Moolah, Mega Fortune, Age of God series, and Total Jackpot.
In-Browser Experience
A good casino allows its users to play at the casino through a web browser. The in-game experience of the web browser should be smooth and high-quality with a hassle-free quick sign-up or log-in process.
We also make sure the website interface is easy to navigate and everything runs smoothly without any lags.
#3. Bonuses and Promotions
Welcome Bonus
A substantial welcome bonus is offered by all top casinos which most players expect before joining any platform. We test the actual availability of the bonus and provide you with all the instructions for availing of the welcome bonus. Our insights are not just limited to just welcome bonuses we provide all information regarding free spins, cash-back or no-deposit offers that could make a difference to your game.
Promotional Offers
Apart from Welcome Bonuses we also keep an eye on promotional offers for existing players like Deposit Bonuses for different Games. Also how frequently each casino provides new bonuses, gifts, and freebies to their existing members.
VIP & Loyalty Rewards
High-roller players who wager a lot of money with the casinos are offered VIP Perks. We try to find out such loyalty schemes on offer and try to assess if the rewards make it worth your while.
#4. Banking and Money
Easy Deposit Process
As a part of our review process, we check the Deposit process of every casino. We first sign up and make the first deposit to check the number of payment methods available, the currencies accepted, and the maximum and minimum amount limit of deposits. Taking all this into account, we provide all the instructions to our readers accordingly in our review. We also check for reported unjustified loss or confiscation of funds/winnings in this process.
Secure Transactions
We check whether all the payments are deposited through a secure and trusted transaction channel with adequate security to the user credentials. This means that all the transactions should be encrypted with no risk of personal information and banking details being shared with the casino.
Withdrawal Time
The withdrawal process should be speedy within the provided TAT whenever the user is ready to claim his winnings. We also check for the available modes of withdrawal and the amount limitations associated with it. After testing, Slow processing and paying out of winnings become a big red flag for us.
A Fair RTP (%age Return to Player)
All good casinos provide a decent RTP on average and individual games. A player benefits only if the average RTP on a casino is high.
#5. Customer Support
Modes of Support
No matter which site you play at, you might need some help from customer support at some point. As a part of our review process, our team contacts customer support through the available mediums and checks for the availability and resolution time of queries. We look for telephone, email, live chat support, and an extensive FAQ section to be readily available on the casino’s website.
Speedy Resolution of Queries
Multiple channels of contact are of no use if the resolution of queries is not instant. We contact them via all possible means to see how well they respond to queries.
Once approach that we’re looking for a support team to resolve the issue quickly. They should also be able to communicate with players in their language.
#6. Mobile Application
Mobile Optimized Apps
The users get to play on a mobile-optimized app that provides them with an extraordinary experience while playing online casino games. Spinsvilla experts try and test casino games by playing them on mobile before concluding.
The app should be glitchless
The experts take care of the fact that the app has no glitches or lagging issues that can leave a poor impact on the user. This is a very small point but important for any user when it comes to playing experience. And, if it is not up to the mark then Spinvilla rates that casino very low.
#6. Site Translation and Currencies
Accepts FIAT Currency
We try to search for what currencies a particular casino accepts. The more multiple FIAT currencies are accepted the more footfall from different countries.
Languages
The website and app of any online casino should be geo-friendly and should offer translation into the native language when players navigate onto their site.
For example, if a user is from South India then the user should be able to access the website in Tamil, Telugu or Malayalam and not just in English. This is a valuable point that Spinsvilla experts keep in mind while rating any online casino.
